Customer Service

What size of cloth diaper do I need? How do I build a gift registry? Where is my stuff? What's the deal with BPA-free bottles, anyway? What's the weather like in Seattle today?

These are just a few of the questions our customer service team is ready and willing to answer for you. Give us a call at 206.420.2125 anytime between 8am and 6pm (PST) or drop us an email at info@happygreenbaby.com. We'll get right back to you!

Shipping Rates and Policies
Most orders are shipped on the next business day. If an item is backordered, we will email you this information right away.

We ship most ground orders via USPS Priority Mail to ensure a speedy, safe delivery. Estimated delivery times are based on business days.

Ground Shipping Rates are based on your order amount:

0 to $49.99 - $5.99
$50.00 to $99.99 - $9.99
$100.00 to $149.99 - $10.99
$150.00+ - $12.99

Express Shipping Rates are as follows:

0 to $49.99 - $23.00
$50.00 to $99.99 - $27.00
$100.00 to $149.99 - $31.00
$150.00+ - $33.00

Please note that oversized items, such as furniture and crib mattresses may incurr additional shipping costs. These are noted on product description and will be added to your order total.

International Orders
Please complete your order through the website. Due to the limitations of the site, a shipping charge will not appear in your order total. We will respond to you via email with a quote for international shipping charges. There is a minimum order of $50 for all international orders.

Please note: HappyGreenBaby.com is not responsible for any additional tax, customs fees or other additional expenses applied by the recipient's country.

Return Policy
If you are not happy with your purchase from HappyGreenBaby.com, simply return the unused item to us within 30 days for a full refund (this does not include shipping). If the item is defecttve or damaged in shipment, it's the same deal.

All sales are final on sale and clearance merchandise with no returns or exchanges.

We do not accept any returns on International Orders.



Send returns to:

Returns: HappyGreenBaby.com
7217 28th Ave. NW
Seattle, WA 98117

Before you send back any items, please just let us know what's coming by emailing us at info@happygreenbaby.com.